Auditor General's Findings

NWC did not achieve the 2008-13 Tariff Determination Notice target to reduce Non-Revenue Water (NRW) to 50%.
At March 2014, NRW stood at 71%, representing 16 percentage points above OUR’s target of 55%. Of the 270 billion imperial gallons of NRW, leaks accounted for 132 billion (49%), while unauthorized consumption accounted for 137 billion imperial gallons (51%).

Permanent Secretary (current): Audrey Sewell

Breach Category: Project Management

Permanent Secretary (at breach):

Breach Type: Inadequate Project Monitoring

Status: Partial Compliance

Last Assessed: July 19, 2016

Year Reported: 2014

Year Resolved:

Recommendation

NWC should immediately seek to develop a comprehensive water loss management strategy to address the issue of NRW. The strategy should include a robust plan to repair 95 per cent of reported system leaks within the required one to three days. NWC should also put systems in place to complete all NRW reduction projects before the end of the 2013-18 tariff periods so as to realized expected efficiency gains.

JAMP Update

JAMP has not received any information to date.

ATI Responses

Auditor General Reports

Reports

2014 AGD NWC K Factor Extract

Videos

NWC – Non-Revenue Water OUR target missed by 16 percentage points

Auditor General's Findings

Recommendation

JAMP Update

ATI Responses

Auditor General Reports

Reports

Videos

Audrey Sewell CD, JP

The Most Hon. Andrew Holness ON, PC, MP

Aubyn Hill

Mark Barnett

Most Recent Breaches

DCS – Unidentified lodgments totalling $2.1 million

Accountant General – Pension Payments Made Without Verifying Life Certificates

Accountant General – Overpaid Dependents a total of $4.1 million

ACCOUNTANT GENERAL – Uncleared bank reconciliation items totalling $138.85 million

MLSS – PATH protracted delay in upgrading the Beneficiary Management Info System

Previous Breach in jamp database

MLSS – $24.5 million of unapproved sole sourcing and $12.3 million in contract variation without requisite approval

Next Breach in jamp database

NWC – $1.78 billion missing from K-Factor Account

NWC – Non-Revenue Water OUR target missed by 16 percentage points

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Auditor General's Findings

Recommendation

JAMP Update

ATI Responses

Auditor General Reports

Reports

Videos

Audrey Sewell CD, JP

The Most Hon. Andrew Holness ON, PC, MP

Aubyn Hill

Mark Barnett

Most Recent Breaches

DCS – Unidentified lodgments totalling $2.1 million

Accountant General – Pension Payments Made Without Verifying Life Certificates

Accountant General – Overpaid Dependents a total of $4.1 million

ACCOUNTANT GENERAL – Uncleared bank reconciliation items totalling $138.85 million

MLSS – PATH protracted delay in upgrading the Beneficiary Management Info System

Previous Breach in jamp database

MLSS – $24.5 million of unapproved sole sourcing and $12.3 million in contract variation without requisite approval

Next Breach in jamp database

NWC – $1.78 billion missing from K-Factor Account